Information Menu
Basic Information
Provider name
NAMI (National Alliance on Mental Illness)
Service Level
Peer-Based Support
Self-Guided Support
Therapy
Services
Individual Therapy
Group Therapy
Helpline
Family/Couples Therapy
Support Group
Guided Self-Help
Psychotropic Medication Management
Service Description
The NAMI HelpLine is a free, nationwide peer-support service providing information, resource referrals and support to people living with a mental health conditions, their family members and caregivers, mental health providers and the public. HelpLine staff and volunteers are experienced, well-trained and able to provide guidance. They understand, many from their own experiences, listen and offer support. They are informed on NAMI Programs, NAMI Support Groups and locate your local NAMI Affiliate. They are trained to help identify the best resource options for your individual concern. They are knowledgeable and a source of accurate information about relevant topics. They care. To contact the NAMI HelpLine, please call 800-950-NAMI (6264), Monday through Friday from 10 a.m. to 6 p.m., ET
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Mental health concerns
Age groups served
Children
Teens
Adults
Data unavailable
Research-supported Treatments
Cognitive Behavioral Therapy
Acceptance and Commitment Therapy
Interpersonal Psychotherapy
Cognitive Processing Therapy
Motivational Interviewing
Solution-Focused Brief Therapy
Psychoanalytic
Trauma-Focused Cognitive Behavioral Therapy
Dialectical Behavior Therapy
Prolonged Exposure
Exposure and Response Prevention
Parent-Child Interaction Therapy
Psychodynamic
Currently Unknown
are services mostly provided by trainees?
Currently Unknown
Data unavailable
Access Information
Region
National Availability
New York
borough
Bronx
Brooklyn
Manhattan
Queens
Staten Island
Data unavailable
Virtual or in-person
Virtual
Address
None
Data unavailable
Payment Options
Medicaid
Managed Medicaid (e.g., Healthfirst, Fidelis)
Medicare
Private Insurance
Currently Unknown
Sliding Scale
Pro Bono (Fee Waiver)
None Needed (Always Free)
Waitlist
Never
Data unavailable
Phone Number
800-950-6264
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Culturally Sensitive Care
special services for Racial/ethnic groups
Asian/Pacific Islander
Black/African American
Indigenous/Native American
Latinx/Latino/Hispanic
Currently Unknown
Special services for gender groups
Men
Women
Trans or Gender Non-Conforming
Currently Unknown
Special services for LGBTQ+
Yes
No
Currently Unknown
Data unavailable