Information Menu
Basic Information
Provider name
New York State Office of Addiction Services and Supports (OASAS)
Service Level
Peer-Based Support
Self-Guided Support
Therapy
Services
Individual Therapy
Group Therapy
Helpline
Family/Couples Therapy
Support Group
Guided Self-Help
Psychotropic Medication Management
Service Description
The New York State problem gambling and chemical dependency HOPEline is owned by the New York State Office of Addiction Services and Supports (OASAS) and operated by contractors to provide high quality, responsive information, and referral services via phone and text message to callers throughout New York State experiencing substance abuse and problem gambling. HOPEline services are free and confidential. Vibrant Emotional Health is contracted to operate the text message capabilities of the HOPEline. The HOPEline operates 24 hours a day, 365 days a year. The HOPEline responds to callers and follows-up to ensure that referrals result in intake appointments and to provide support and additional referrals as appropriate.
Data unavailable
Mental health concerns
Various Concerns
Anxiety
Autism Spectrum Disorder
Co-occurring Mental and Substance Use Disorders
Coping with Mental Health of Others
Coping with Race Related Stress / Trauma
Crisis Support
Disruptive Behavior and/or Conduct Problems
Eating Disorders
Grief / Bereavement
Parenting
Serious Mental Illness
Stress
Trauma
Fraud Victimization
Human Trafficking
Addiction/Substance Misuse
Attention Problems
Child Abuse or Neglect
Coping with COVID-19
Coping with Natural Disasters
Crime Victimization
Depression
Domestic Violence
Gender-Based Harassment
Managing Medical Conditions (e.g., chronic pain, sleep problems)
Relationship Difficulties
Sexual Abuse/Assault
Suicide
Weight Management
Military or Veteran Issues
Age groups served
Children
Teens
Adults
Data unavailable
Research-supported Treatments
Cognitive Behavioral Therapy
Acceptance and Commitment Therapy
Interpersonal Psychotherapy
Cognitive Processing Therapy
Motivational Interviewing
Solution-Focused Brief Therapy
Psychoanalytic
Trauma-Focused Cognitive Behavioral Therapy
Dialectical Behavior Therapy
Prolonged Exposure
Exposure and Response Prevention
Parent-Child Interaction Therapy
Psychodynamic
Currently Unknown
are services mostly provided by trainees?
Currently Unknown
Data unavailable
Access Information
Region
National Availability
New York
borough
Bronx
Brooklyn
Manhattan
Queens
Staten Island
Data unavailable
Virtual or in-person
Virtual
Address
Data unavailable
Payment Options
Medicaid
Managed Medicaid (e.g., Healthfirst, Fidelis)
Medicare
Private Insurance
Currently Unknown
Sliding Scale
Pro Bono (Fee Waiver)
None Needed (Always Free)
Waitlist
Never
Data unavailable
Phone Number
Call 1-877-846-7369 or text 467369
Data unavailable
Culturally Sensitive Care
special services for Racial/ethnic groups
Asian/Pacific Islander
Black/African American
Indigenous/Native American
Latinx/Latino/Hispanic
Currently Unknown
Special services for gender groups
Men
Women
Trans or Gender Non-Conforming
Currently Unknown
Special services for LGBTQ+
Yes
No
Currently Unknown
Data unavailable